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Frequently Asked Questions

Most frequently asked questions for all products. Please click here
If you need any help on how to use our products, please read our step-by-step guides


I want to change some settings of conversion. How to do ?

All the settings of the software can be found on the right panel of the main interface. Choose "custom mode ", the settings that can be changed will be active, such as the "Frame Rate", "Sample Rate", "and Video/Audio Bit rate" and so on. Some of them are in dropdown lists and some of them can be changed just by entering a concrete number. In the Wizard, you can reach them in the fourth step, "Select Profile", by clicking "Advanced Settings".

What is AVI ?

AVI stands for Audio Video Interleave. This is a container video format that specifies certain structure how the audio and video streams should be stored within the file. AVI itself doesn't specify how it should be encoded (just like the streaming format ASF), so the audio/video can be stored in very various ways. Most commonly used video codecs that use AVI structure are M-JPEG and DivX ;-). AVI contains code called FourCC which tells what codec it is encoded with.

How to register it?

Just download the setup package from our website. Install it to your computer. Enter the registration name and code you received with copy-AND-paste. For detailed steps, Watch the detail about how to Register