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Frequently Asked Questions

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What video formats does the Zune support natively?

  • 4GB/8GB Support: WMV, MP4, and H.264
  • 30GB Support: WMV
  • 80GB Support: WMV, MP4, and H.264

Does the Zune support Divx codec?

Nope, just WMV.

Is the Zune capable of playing Windows Media Center recorded content?

Not at the moment, no, unless you re-encode those shows into WMV.

There is no sound and or Video after I convert.

We recommend downloading and installing a codec package from