Frequently Asked Questions

Most frequently asked questions for all products. Please click here

If you need any help on how to use our products, please read our step-by-step guides

FAQ:

What video formats does the Zune support natively?

Does the Zune support Divx codec?

Nope, just WMV.

Is the Zune capable of playing Windows Media Center recorded content?

Not at the moment, no, unless you re-encode those shows into WMV.

There is no sound and or Video after I convert.

We recommend downloading and installing a codec package from

DVD Software

Video Software

Software Awards